Agreement to Terms
By accessing or using the services provided by Sourcing AR ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
Services Description
Sourcing AR provides remote accounts receivable management services including but not limited to:
- Invoice submission and delivery
- Client follow-up for payment collection
- Account reconciliation
- Payment adjustment processing
- Invoice preparation
- Custom AR solutions as agreed upon
30-Day Free Trial Terms
We offer a 30-day free trial subject to the following conditions:
- No Payment Required: No credit card or payment information is required to start the trial.
- Full Service Access: During the trial, you receive access to our full range of services as agreed during onboarding.
- No Obligation: You may cancel at any time during the trial period with no charges or penalties.
- One Trial Per Company: Each company is entitled to one free trial period.
- Trial Scope: The trial includes bill submission, client follow-up, payment collection, and notification services.
- Post-Trial: At the end of the trial, you may choose to continue with a paid plan or discontinue services with no obligation.
Client Responsibilities
To enable us to provide our services effectively, you agree to:
- Provide timely access to necessary systems, documents, and information
- Designate a point of contact for communication
- Notify us promptly of any issues, disputes, or changes affecting AR processes
- Provide accurate and complete client contact information
- Authorize us to communicate with your clients on your behalf
- Review and approve invoices before submission when required
Confidentiality and Data Protection
We are committed to maintaining the confidentiality of your business and client information:
- All client data is treated as strictly confidential
- We implement industry-standard security measures to protect your data
- We do not share your information with third parties except as necessary to provide our services or as required by law
- Our employees are bound by confidentiality agreements
- Upon termination of services, we will return or securely destroy your data as requested
Payment Terms
For paid services following the trial period:
- Pricing is based on your AR volume and service requirements as agreed during onboarding
- Invoices are issued monthly in arrears
- Payment is due within 30 days of invoice date
- Late payments may incur a late fee as specified in your service agreement
- We reserve the right to suspend services for accounts more than 60 days past due
Service Level
We strive to provide high-quality service and commit to:
- Processing invoices within agreed timeframes
- Following up on outstanding payments according to agreed schedules
- Providing regular reports on AR status
- Responding to inquiries within 24 business hours
Termination
Either party may terminate the service agreement:
- Trial Period: Either party may terminate at any time during the trial with no penalty
- Paid Services: Either party may terminate with 30 days written notice
- Immediate Termination: We may terminate immediately for breach of terms, non-payment beyond 60 days, or misuse of services
- Transition: Upon termination, we will cooperate in the orderly transition of AR responsibilities and return of data
Limitation of Liability
To the fullest extent permitted by law:
- Our liability for any claims arising from our services is limited to the fees paid for services in the 12 months preceding the claim
- We are not liable for indirect, incidental, consequential, or punitive damages
- We are not responsible for client non-payment or disputes that are beyond our control
- We do not guarantee specific collection rates or results, as these depend on many factors outside our control
Indemnification
You agree to indemnify and hold Sourcing AR harmless from any claims, damages, or expenses arising from:
- Your breach of these terms
- Inaccurate information provided to us
- Disputes with your clients unrelated to our services
- Your violation of any applicable laws
Dispute Resolution
Any disputes arising from these terms or our services shall be:
- First attempted to be resolved through good-faith negotiation
- If negotiation fails, submitted to mediation
- If mediation fails, resolved through binding arbitration
Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.
Governing Law
These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Contact Information
For questions about these Terms and Conditions, please contact us at:
- Email: send@sourcingar.com
- Subject Line: Terms Inquiry